Offer for the sale of services for an online store

SP Gutnikov S. V.
Contacts:
info@saturn.love 
+7(8453)680022

Public offer agreement for the sale of Online store services «saturn.love» № ______

1. general provisions:

1.1. Sp gutnikov s. v., hereinafter referred to as the "seller", publishes a public offer on the implementation of services posted on the official website of the seller https://saturn.love/en/
1.2. In accordance with Article 437 of the Civil Code of the Russian Federation (Civil Code of the Russian Federation), this document is a public offer, and if the following conditions are accepted, the individual who accepts this offer will pay for the Seller's Services in accordance with the terms of this Agreement. in accordance with paragraph 3 of article 438 of the civil code of the russian federation, payment for services by the buyer is an acceptance of the offer, which is considered equivalent to concluding a contract on the terms set out in the offer.
1.3. Based on the above, carefully read the text of the public offer, and if you do not agree with any point of the offer, you are invited to refuse to use the Services provided by the Seller.
1.4. in this offer, unless the context requires otherwise, the following terms have the following meanings: • "offer" – a public offer of the seller, addressed to any individual (citizen), to conclude a contract with him on the existing terms contained in the contract, including all its appendices. * "Buyer" – an individual who has concluded a Contract with the Seller on the terms contained in the Contract. * "Acceptance" – the Buyer's full and unconditional acceptance of the terms of the Contract. * "Service" – a list of assortment items presented on the official website. * "Order" – individual items from the assortment list of Services specified by the Buyer when making an application on the website or through the Operator.

2. Subject of the agreement

2.1. The seller implements the service in accordance with the current price list published on the seller's website "https://saturn.love/en/subscription/vedic.html", and the Buyer makes the payment and accepts the Service in accordance with the terms of this Agreement.
2.2. This agreement and its annexes are official documents of the seller and an integral part of the offer.

3. Making An Order

3.1. The Service order is made by the Buyer through the Internet site https://saturn.love/en/.
3.2. when registering on the seller's website, the buyer undertakes to provide the following registration information about himself: • last name, first name, • e-mail address.
3.3. When placing an Order through the Operator, the Buyer undertakes to provide the information specified in clause 3.2. of this Agreement. The Buyer accepts the terms of this Agreement by entering the relevant data in the registration form on the Website or when placing an Order through the Operator. The buyer has the right to edit the registration information about himself. The Operator does not change or edit the registration information about the Buyer without the consent of the latter. the seller undertakes not to disclose the buyer's data specified during registration on the site https://saturn.love/en/ . and when placing an order, to persons who are not related to the execution of the order. having approved the order for the selected service, the buyer provides the operator with the necessary information in accordance with the procedure specified in clause 3.2. of this agreement.
3.4. the seller and the operator are not responsible for the content and accuracy of the information provided by the buyer when placing the order.
3.5. the buyer is responsible for the accuracy of the information provided when placing an order.
3.6. Payment by the Buyer of an Order made independently on the Website means the Buyer's consent to the terms of this Agreement. The date of payment of the Order is the date of conclusion of the Contract between the Seller and the Buyer.
3.7. All information materials provided on the website https://saturn.love/en/, are for reference only and may not fully convey reliable information about certain properties and characteristics of the Service. If the Buyer has any questions regarding the Service, before placing an Order, he must seek advice from the Operator.

4. Terms of Order execution

4.1. The Order execution period depends on the type of Service and the time required to process the Order. In exceptional cases, the Order execution period can be agreed with the Buyer individually, depending on the type of Services provided. if the seller is unable to provide the service, including for reasons beyond the latter's control, the seller has the right to cancel the specified service from the buyer's order. The Seller undertakes to notify the Buyer of the change in his Order through the Operator.
4.2. The order is considered completed at the time of acceptance of the service by the Buyer.
4.3. If the Buyer provides false information about his contact details, the Seller is not responsible for improper execution of the Order.
4.4. In case of improper execution of the Order due to the fault of the Seller, the re-implementation of the Order is carried out free of charge.

5. Payment of the Order

5.1. Payment for the executed Order is made by transferring funds by the Buyer to the Seller's employee. Confirmation of payment for the completed Order is a receipt.
5.2. Prices for Services listed on the website "https://saturn.love/en/", may be changed by the Seller unilaterally without notifying the Buyer. In the event of a change in the price of the ordered Services, the Operator undertakes to inform the Buyer of such a change as soon as possible. The Buyer has the right to confirm or cancel the Order. if there is no communication with the buyer, the order is considered canceled within 14 calendar days from the date of registration.
5.3. Funds are accepted by non-cash payment.

6. Order refund

6.1. In accordance with Clause 4 of Article 26.1 of the Law of the Russian Federation No. 2300-I "On Consumer Protection", the Buyer has the right to refuse the ordered Service at any time before the Order is executed.
6.2. The Buyer does not have the right to refuse the paid Order (or part of it) of proper quality, which has individually defined properties.
6.3. If the Service is provided of inadequate quality, the Buyer undertakes to contact the Seller as soon as possible.
6.4. In accordance with Article 22 of the Law of the Russian Federation No. 2300-I "On Protection of Consumer Rights", the amount paid by the Buyer for the Service of improper quality is subject to refund to the Buyer within 10 calendar days from the date of submission of the relevant request. Refunds are made in cash at the Seller's office. If the Service was paid for through the electronic payment system, the refund is made to the Buyer's electronic account within 5 working days.
6.5. for a refund for a service of proper quality (provided in accordance with the description posted on the website https://saturn.love/en/), the following conditions must be met:
- the subscription (service) start date must be later than the current date. that is, the subscription should not have started yet.
- Data proving the inadequate quality of the service must be provided in writing.
in other cases, a refund for a service of proper quality is not possible.
6.6. For a refund for a service of inadequate quality (provided not in accordance with the description posted on the website hhttps://saturn.love/en/), a bill of lading or a statement of return of funds is drawn up, which specifies:
- full brand name of the Seller;
- last name, first name, patronymic and passport details of the Buyer;
- name of the Service;
- reason for the refund for the Service;
- date of Service provision;
- amount to be refunded;
- signatures of the seller and buyer.
6.7 for a refund in the absence of the fact of the beginning of the service, the following conditions must be met:
- the subscription (service) start date must be later than the current date. that is, the subscription should not have started yet.
- Written justification for refusal of the service.
In other cases, a refund for the Service not rendered is not possible.
6.8. The refund of the cost of the Service is made no later than 10 (ten) days from the date of submission of the relevant request by the Buyer. 6.9. To return funds to the bank card, the Customer must fill out the "Application for refund of funds", which is sent by the Company to the Customer's e-mail address on request, and send it together with a copy of the passport to the address: 413859, Balakovo, Saratov region, Balakovo, Kakhovskaya str., 9, sq. 31. the refund will be made to the customer's bank account specified in the application within 10 (ten) business days from the date of receipt of the "application for refund" by the company.
6.10. In order to return funds credited to the Company's current account by mistake through payment systems, the Customer must submit a written application and attach a copy of the passport and checks / receipts confirming the erroneous transfer. This application must be sent to the address: 413859, Balakovo, Saratov region, Balakovo, Kakhovskaya str., 9, sq. 31. after receiving a written application with a copy of the passport and receipts/receipts, the company makes a refund within 10 (ten) business days from the date of receipt of the 3-statement to the customer's current account specified in the application. In this case, the refund amount will be equal to the Order price.
6.11. The term for consideration of the Application and refund of funds to the Customer begins to be calculated from the moment the Company receives the Application and is calculated in working days without taking into account holidays/weekends. If the application was received by the Company after 18.00 of the working day or on a holiday / weekend, the moment of receipt of the Application by the Company is considered to be the next working day.
6.12. The Buyer must submit a request for a refund to the Seller either in writing to the address 413859, Balakovo, Saratov region, Balakovo, Kakhovskaya str., 9, sq. 31, or in electronic form to the e-mail address info@saturn.love. The request can be made in a free form with the mandatory indication of the Buyer's contact details that match those specified when ordering the Service, the name of the returned Service and the reasons for the return. The Buyer has the right to ask all questions to the Seller by phone +7(8453) 680022.

7. Copyright

7.1. All text information and graphic images posted on the website https://saturn.love/en/, are the property of the Seller and/or its suppliers.

8. Rights, obligations and responsibilities

8.1. The Seller is not responsible for improper use of the Services ordered by the Buyer on the website or through the Operator.
8.2. The Seller has the right to transfer its rights and obligations for the execution of Orders to third parties.
8.3. The Seller has the right to record telephone conversations with the Buyer. In accordance with paragraph 4 of Article 16 of the Federal Law "On Information, Information Technologies and Information Protection", the Seller undertakes to: prevent attempts of unauthorized access to information and / or transfer it to persons who are not directly related to the execution of Orders; timely detect and prevent such facts. telephone conversations are recorded in order to monitor the operator's activities and control the quality of order execution.
8.4. the buyer has the right to send all claims for improper execution of the order to the e-mail address specified on the website https://saturn.love/en/, in the Contacts section. All received information is processed as soon as possible.

 

Sole trader: Gutnikov S. V.

М.П.